STORE FAQ

We can accept a return/exchange as long as the shoes and packaging are in as-new condition with no marks on the soles. You can find our refunds/returns policy here

To return your item follow these steps: 

Reuse the mailer the shoes were sent to you in (just peel off the second strip of tape to reseal) Remove the original shipping label and post the shoes off to the following address:  Building 8, 50 Raubers Road, Banyo 4014

Once we've received the shoes in as-new condition, we will process a full refund and you can then purchase the size you require through our online shop again.

Unfortunately we don’t have a physical store at this stage, just a warehouse that ships our products for us!

If you are new to barefoot shoes we recommend you size the same as you would with your existing shoes. 

Our shoes fit big deliberately - there should be a thumb width of space around the toe box separating your toes from the shoe. 

If you’re in-between sizes, we recommend you size up. If you’ve been wearing barefoot shoes for a period of time, you may notice your feet start to grow as your toes splay to a more natural shape and size; over time you may need to increase your shoe size.

Discount codes can't be applied to carts where customers are already receiving a discount on a bundle. To apply the discount code please add the items to your cart individually. 

Due to the length of our 120cm beams, the cost of postage is too expensive to deliver them internationally, that's why we created the 90cm Tasmanian Oak and Classic Beams for overseas customers.

As long as the beam is in as-new condition, the same process applies as the shoe returns process above (reusing the box the beam was delivered in).

Yes, our Wild Toes come as a pair (one toe spacer for each foot).

As far as we’re aware there are no child-size toe spacers. Fortunately, children’s feet are very malleable and change quickly in response to load, so all that should be needed is to switch your child too soft, wide and flat shoes and allow them as much barefoot play time as possible!

Also, balancing on some kind of beam (we sell a range of them but you can always make your own) would be a great stimulus to help their toes start activating properly!

Yes, we offer wholesale prices. You can sign up to become a wholesaler here.

Please visit our events page here; to find a workshop near you. If we don't have one finalised near you, you can sign up to our mailing list at the bottom of our website to be the first to know when we organise one in your city. 

We also now have a super affordable Online Workshop captured on our latest tour for people who want to learn to free their feet from home!

If you find the product isn't the right fit for you or you don't think it was worth what you paid for it, we will refund the cost with no questions asked however we would love your feedback so we can continue to improve our service.

PRODUCT FAQ

Yes you can wear Wild Toes in your shoes, however it is important that your shoes have a wide toe box to allow space for the increased splay (e.g. Vivobarefoot).

There is not much point wearing Wild Toes in narrow shoes - they will be uncomfortable and won’t add much benefit to your toe splay.

The Solemate is the ideal tool to help improve and even reverse bunions when used in conjunction with a transition to natural footwear.

Results will vary depending on the severity of your bunion and we always recommend individualised assessment and guidance. Check out our practitioner directory to find one near you!

There is no weight limit on the beams.

Our Tasmanian Oak and Beginner beams are designed with low cradles to ensure they cannot bend too far before hitting the ground and our Aluminium Beams are made of aeroplane grade aluminium

If you are a complete beginner in the realm of foot or balance training and/or have been wearing supportive shoes and orthotics for many years, it is best to start with our Beginner Beam.

If you have some experience with strength and mobility training and have had plenty of exposure to movement in barefoot or natural footwear then you can go ahead and start with one of our advanced beams.

Whichever you choose, just don’t be surprised if it is harder than it looks at first - with consistent practice you will improve quickly! 

The 60cm beam is designed as a super portable option, while the 90cm and 120cm beams give you more room to move and play. If you have the space, I would recommend a 120cm only because you can have a bit more fun on it once you get the hang of it.

Beams are a fantastic tool to train and reclaim your hip stability, ankle and foot mobility, and help to increase body awareness for injury prevention.

Check out a video of our head physio James explaining the benefits!

Our Tassie Oak beams are 47mm in diameter and the Classic beams are 50mm in diameter.

The Beginner Beam is 64mm wide.

Our Online Workshop is designed to be an in-depth introduction to our core philosophies and practices at TFC and to empower you with the knowledge and skills you need to resolve common issues and live a playful and pain-free life 🙏 it's also made to be suitable for beginners and people of all movement backgrounds!

Our Online Workshop is made to be suitable for beginners and people of all movement backgrounds!